Terms of Service

Last updated: March 09, 2026

1. Acceptance of Terms

By accessing and using TropicalSense, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

TropicalSense is a vacation rental platform that connects property owners (hosts) with travelers (guests). We provide the technology and platform to facilitate bookings but are not a party to the rental agreement between hosts and guests.

3. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Keep your account credentials secure
  • Be responsible for all activity under your account
  • Notify us immediately of any unauthorized access

4. Bookings and Payments

All bookings are subject to availability and confirmation by the host. By making a booking, you agree to:

  • Pay the total price shown at checkout, including applicable fees
  • Abide by the property's house rules and cancellation policy
  • Treat the property with respect and leave it in good condition
  • Not exceed the maximum number of guests specified

5. Cancellations and Refunds

Cancellation policies vary by property and are displayed before booking. Please review the specific cancellation policy for each property. Refunds, when applicable, will be processed according to the stated policy. For more details, see our Cancellation Policy.

6. Host Responsibilities

Hosts agree to:

  • Provide accurate property descriptions and photos
  • Maintain properties in safe, clean, and habitable condition
  • Respond promptly to guest inquiries and issues
  • Honor confirmed bookings unless circumstances require cancellation
  • Comply with all local laws and regulations

7. Prohibited Activities

Users may not:

  • Use the platform for any illegal purpose
  • Provide false or misleading information
  • Harass or harm other users
  • Attempt to circumvent our booking or payment systems
  • Violate any intellectual property rights

8. Limitation of Liability

TropicalSense is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our platform, the condition of any property, or disputes between users.

9. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, please contact us.